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One New Thing
Wednesday, January 12, 2005
One New Thing: How not to go insane at busy times during semester.

I may be overdramatising. :) But we have been very busy since coming back after Christmas, and I have found that the best thing I can do to keep track of all the new issues that come to light in the course of answering questions is to write them all down in the procedure manual. Because when you forget things, where is the first place you look? It’s also not likely to go out of date when I’m referring back to it every few minutes. :)

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